Testy Tenant Cuts Fios Wires, Causes Outage and Outrage

A “disgruntled” tenant cut off service to some Verizon Fios users at West End Towers on Monday, causing outages to creep into a fifth day by Saturday. As frustration grew about the lack of service, some residents worried about more than the inconvenience: is the vandal still in the building? Advertisement Fios service for some residents at 75 West End Avenue (63rd Street) abruptly stopped as early as 6:00 p.m. on Monday, July 18. A growing number of individual requests for on-site service were subsequently lumped into a group ticket by Tuesday, with the luxury apartment building’s management team also … Continue reading Testy Tenant Cuts Fios Wires, Causes Outage and Outrage